Sessions For the Workplace

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The “Silent” Bully: The Power of Words vs. Non-Verbal Communication in the Workplace

Based on the latest research in the fields of non-violent communication and emotional intelligence, as well as through case studies and situation analysis, Maria will give you the necessary tools to decipher and deal with the situations in a professional way. Through examples taken from her professional life and by having an open, honest conversation, Maria will demonstrate how you, as a leader, as well as a team member, can promote a safe working environment where people are not afraid to give honest feedback, while you lead them mindfully.

Conflict or Disagreement? The Right Way to Communicate is in Our Hands

Through open discussions and case studies, Maria will help you find the “low”-way and not the “high-way” of conflict resolution. You will find that tools like: open communication, listening mindfully and making a compromise, will not only help diffuse tense situations, but will also create a safe and productive work environment.

Having a Conversation Within a “Crowd” or Getting Along with the Other “6 People”

In this webinar you will work toward answering the 6 self-assessment questions that will help you get a clearer picture of who you are and how not to make assumptions about your conversation partners.

Leadership and Cultural Knowledge

In this 3 hour session, Maria will introduce you to the concept of emotional intelligence and Daniel Goleman’s perspective of what the 21st century leaders should be like, and the theory of cultural intelligence and Dr. David Livermore’s description of its 4 components.  Through case studies that the participants will identify with, she will talk about her professional experience as an “employee” and “staff” and openly and honestly discuss the bullying and harassment she had to deal with in the workplace.  The session will include examples of how to stand up for yourself and become assertive, as well as give honest advice to leaders who still consider themselves infallible. 

Communication strategies – Emotional Intelligence (EQ) in our everyday lives

From the dawn of human evolution, communication has been the essential skill that helped the human race evolve. Unfortunately, throughout our history, instead of open and honest communication, humanity’s focus has been on the struggle for power and control that has led to communication breakdown, that ultimately has led to global conflict, racism, xenophobia and bigotry. 

In this session, you will explore how proper communication strategies will help you defuse tense situations in the workplace.  Using examples from her professional and personal life, Maria will provide you with tools that will transform the theoretical and scientific nature of emotional intelligence (EQ) into practical tools to be used personally and professionally.

This is a 3-part session of 45 minutes each.

The “Silent” Bully: The Power of Words vs. Non-Verbal Communication in the Workplace

“Sticks and stones may break my bones, but words will never hurt me.” A British rhyme meant to help children stand up to bullying and intimidation. But is that really true? As adults, we know that words DO hurt and that the painful feeling lasts a long time. While words do hurt us, intimidation and bullying do not have to be verbal: the dismissive flick of the hand, the rolling of the eyes, the crossing of the arms on the chest, the “see through you” attitude. The “silent”, non-verbal bullying hurts more, especially when we try to figure out “what we did wrong”.

Based on the latest research in the fields of non-violent communication and emotional intelligence, as well as through case studies and situation analysis, Maria will give you the necessary tools to decipher and deal with the situations in a professional way. Through examples taken from her professional life and by having an open, honest conversation, Maria will demonstrate how you, as a leader, as well as a team member, can promote a safe working environment where people are not afraid to give honest feedback, while you lead them mindfully.

Conflict or Disagreement? The Right Way to Communicate is in Our Hands

“You roll your eyes every time I make a comment on the office productivity! Do YOU have anything to say?” or “Your body language drives me crazy! Here do things differently than where you come from!” Statements like these are what typically leads to tense situations and ultimately broken communication. Add to that a raised tone of voice and a fist thumping the desk and the result is “conflict”.  “Conflict – the power struggle” and “conflict is caused by a dislike or negative opinion and taken out on the others irrationally” are just two simple ways of defining it. Although we should know better, life gets the better of us and instead of disarming the conflict, we charge head-on into a war-like situation. 

Through open discussions and case studies, Maria will help you find the “low”-way and not the “high-way” of conflict resolution. You will find that tools like: open communication, listening mindfully and making a compromise, will not only help diffuse tense situations, but will also create a safe and productive work environment.

Having a Conversation Within a “Crowd” or Getting Along with the Other “6 People”

 How confident are you when talking with your boss? How knowledgeable do you think your boss is? What do you think your colleagues think of you? Or about themselves?  In the early 70s, Dean Barnlund, created the “transactional model of communication” which explained that in any given communicational situation, there are at least 6 “people”. By “people” he meant 6 different points of view shared between two conversation partners that could easily lead to either a disastrous or a successful communication act.

In this webinar you will work toward answering the 6 self-assessment questions that will help you get a clearer picture of who you are and how not to make assumptions about your conversation partners.

Leadership and Cultural Knowledge

 Leading your team using emotional intelligence and cross-cultural skills should be in the blood (and training) of every leader – from supervisors, coordinators and managers to CEOs.  Since the dawn of humanity and upon the appearance of the “boss-man” (or woman), leadership got stuck in the “absolute power of the leader” gear.  Unfortunately, few managers nowadays want to learn to be mindful, emotional intelligent, cultural intelligent and work with their team; instead they choose to micro-manage, bully and terrorise their staff.

In this 3 hour session, Maria will introduce you to the concept of emotional intelligence and Daniel Goleman’s perspective of what the 21st century leaders should be like, and the theory of cultural intelligence and Dr. David Livermore’s description of its 4 components.  Through case studies that the participants will identify with, she will talk about her professional experience as an “employee” and “staff” and openly and honestly discuss the bullying and harassment she had to deal with in the workplace.  The session will include examples of how to stand up for yourself and become assertive, as well as give honest advice to leaders who still consider themselves infallible. 

Communication strategies – Emotional Intelligence (EQ) in our everyday lives

From the dawn of human evolution, communication has been the essential skill that helped the human race evolve. Unfortunately, throughout our history, instead of open and honest communication, humanity’s focus has been on the struggle for power and control that has led to communication breakdown, that ultimately has led to global conflict, racism, xenophobia and bigotry. 

In this session, you will explore how proper communication strategies will help you defuse tense situations in the workplace.  Using examples from her professional and personal life, Maria will provide you with tools that will transform the theoretical and scientific nature of emotional intelligence (EQ) into practical tools to be used personally and professionally.

This is a 3-part session of 45 minutes each.

The “Silent” Bully: The Power of Words vs. Non-Verbal Communication in the Workplace

“Sticks and stones may break my bones, but words will never hurt me.” A British rhyme meant to help children stand up to bullying and intimidation. But is that really true? As adults, we know that words DO hurt and that the painful feeling lasts a long time. While words do hurt us, intimidation and bullying do not have to be verbal: the dismissive flick of the hand, the rolling of the eyes, the crossing of the arms on the chest, the “see through you” attitude. The “silent”, non-verbal bullying hurts more, especially when we try to figure out “what we did wrong”.

Based on the latest research in the fields of non-violent communication and emotional intelligence, as well as through case studies and situation analysis, Maria will give you the necessary tools to decipher and deal with the situations in a professional way. Through examples taken from her professional life and by having an open, honest conversation, Maria will demonstrate how you, as a leader, as well as a team member, can promote a safe working environment where people are not afraid to give honest feedback, while you lead them mindfully.

Conflict or Disagreement? The Right Way to Communicate is in Our Hands

“You roll your eyes every time I make a comment on the office productivity! Do YOU have anything to say?” or “Your body language drives me crazy! Here do things differently than where you come from!” Statements like these are what typically leads to tense situations and ultimately broken communication. Add to that a raised tone of voice and a fist thumping the desk and the result is “conflict”.  “Conflict – the power struggle” and “conflict is caused by a dislike or negative opinion and taken out on the others irrationally” are just two simple ways of defining it. Although we should know better, life gets the better of us and instead of disarming the conflict, we charge head-on into a war-like situation. 

Through open discussions and case studies, Maria will help you find the “low”-way and not the “high-way” of conflict resolution. You will find that tools like: open communication, listening mindfully and making a compromise, will not only help diffuse tense situations, but will also create a safe and productive work environment.

Having a Conversation Within a “Crowd” or Getting Along with the Other “6 People”

 How confident are you when talking with your boss? How knowledgeable do you think your boss is? What do you think your colleagues think of you? Or about themselves?  In the early 70s, Dean Barnlund, created the “transactional model of communication” which explained that in any given communicational situation, there are at least 6 “people”. By “people” he meant 6 different points of view shared between two conversation partners that could easily lead to either a disastrous or a successful communication act.

In this webinar you will work toward answering the 6 self-assessment questions that will help you get a clearer picture of who you are and how not to make assumptions about your conversation partners.

Leadership and Cultural Knowledge

 Leading your team using emotional intelligence and cross-cultural skills should be in the blood (and training) of every leader – from supervisors, coordinators and managers to CEOs.  Since the dawn of humanity and upon the appearance of the “boss-man” (or woman), leadership got stuck in the “absolute power of the leader” gear.  Unfortunately, few managers nowadays want to learn to be mindful, emotional intelligent, cultural intelligent and work with their team; instead they choose to micro-manage, bully and terrorise their staff.

In this 3 hour session, Maria will introduce you to the concept of emotional intelligence and Daniel Goleman’s perspective of what the 21st century leaders should be like, and the theory of cultural intelligence and Dr. David Livermore’s description of its 4 components.  Through case studies that the participants will identify with, she will talk about her professional experience as an “employee” and “staff” and openly and honestly discuss the bullying and harassment she had to deal with in the workplace.  The session will include examples of how to stand up for yourself and become assertive, as well as give honest advice to leaders who still consider themselves infallible. 

Communication strategies – Emotional Intelligence (EQ) in our everyday lives

From the dawn of human evolution, communication has been the essential skill that helped the human race evolve. Unfortunately, throughout our history, instead of open and honest communication, humanity’s focus has been on the struggle for power and control that has led to communication breakdown, that ultimately has led to global conflict, racism, xenophobia and bigotry. 

In this session, you will explore how proper communication strategies will help you defuse tense situations in the workplace.  Using examples from her professional and personal life, Maria will provide you with tools that will transform the theoretical and scientific nature of emotional intelligence (EQ) into practical tools to be used personally and professionally.

This is a 3-part session of 45 minutes each.